FREQUENTLY ASKED QUESTIONS WITH MY (CURRENT) ANSWERS
Q: How do you make your jewelry?
I work directly alongside two desktop cnc milling machines that take my jewelry object illustrations and cut them out of various types of sheet metal. After milling, these pieces are all bent, formed and finished by me at my workbench.
Q: Who is your jewelry for?
I make jewelry specific to Black hair called headcrests. I also make items such as faces and collars that I welcome everyone to wear.
Q: What does BLACKMARZIAN mean?
BLACKMARZIAN means: processing Black myths of dreaming, glitching, worldbuilding and liberating.
I wonder: how could a Blackness on Mars ever be originated from our earthly freedom...
Q: What are you inspired by?
I’m motivated by Afropresentism, speculative nonfiction, strange outsiders, “world” music, digital fabrication and technological liberation.
Q: How long will it take to receive my order?
The items I create are mostly made to order, and will generally be shipped within 8-10 business days via USPS Priority Mail. You will receive a confirmation email when your order is received, and a tracking number will be provided once your order ships.
Q: What is the process for returning something?
You have 30 days from the delivery date of your order to initiate a return. All US orders are eligible for a prepaid return label within this timeframe. If you are outside of the US, please contact me by email at firstname.lastname@example.org to arrange a return.
Q: What is the warranty on your products?
Each item comes with a six month repair warranty, starting from the date of purchase and covering manufacturing defects.
In the event that you would like to utilize this product warranty, please contact me at email@example.com with the subject line "Jewelry Warranty Claim" to begin this process.